TRAINING
I truly believe that each business or organization has enough internal power to transform a conflict from a negative experience to a more positive undertaking. Together with my team, I help businesses and organizations with interactive training programs to quickly identify and eliminate the causes of internal conflict and low performance.
The training model consists of three parts.
Step 1: Conflict Performance Assessment
We assess where you are currently in handling conflict before we determine what is necessary for your business to positively transform. Our Conflict Performance Assessment (CPA) determines your company's conflict management culture.
Step 2: Conflict Training
We offer 17 different three-hour training modules covering the basic topics of conflict resolution theory and practice. The modules are designed with more than 50% interactive exercises, so trainees can experience conflict and then transform their learned behavior.
Step 3: Coaching and Post-training Support
We coach teams to continue the conflict resolution process beyond the training. We will conduct a 3-month and 6-month assessment to measure how your team handles conflicts differently than before.